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18-12-2024

View Jira User Name in a response to TOPdesk

We've added a short prefix to every response made in Jira to a TOPdesk change or Incident. This way you no longer have to guess which user sent the response.

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The user's name is based on their privacy settings in Jira. If the user has configured a specific display name, and hidden their real name, their configured display name will be used.

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