Licensing issues

Atlas CRM is available for Atlassian's Jira and is sold in the Atlassian Marketplace. Licensing for Atlas CRM is handled by Atlassian and can be managed in Jira.

Invalid license

Throughout Atlas CRM we check if your license is still active. When Atlassian tells us there is an issue with your license, we display a message to indicate this.

To verify your license in Jira:

• Log in as an Administrator.

• Navigate to Settings, Manage apps.

• Navigate to the menu item 'Manage apps' in the section 'Atlassian Marketplace'.

• Look for Atlas CRM and expand the entry.

Get support

If you need any help with your license, please open a support request in our Service Desk.