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Troubleshooting

Notification

If an image can not be renderd a "Syntax error" will be shown.

Wrong render format selected

If you are trying to render a diagram, it could be that you have selected the wrong source format in the selector. Check if you've selected the correct format.

Mistakes in the source

There might be a mistake in the source, please check your source content for mistakes that prevent the app from rendering you diagram.

If that did not resolve your issue, please reach out to us in our service desk.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.