Configure integrations

Integrations require a bit of set up before they can be used. Before starting with these integrations, the necessary monday.com item column(s) should be created beforehand. This is because the integrations can only use existing columns.

Important

Certain monday.com plans introduce locking columns. It's recommended to not lock columns that the integrations use, since it prevents the integrations from changing its value.

Configure an integration

1. Go to the monday.com board that you want the integration to.

2. On the top right, click on Integrate.

3. Scroll down to Apps and look for Tracket - Integrations, or use the search bar.

4. Click on Tracket - Integrations.

5. Select an integration by clicking on it, or by clicking on Use template.

6. The integration sentence should be visible (this sometimes takes a few seconds to open).

7. Where required, click on the empty parts of the sentence to configure it. Learn more about the different integrations ➜

8. Click on Add To Board.