TOPdesk Jira Integration
  • TOPdesk Jira Integration
  • Before you start
  • Installation
  • Release notes
    • 18-12-2024
    • 28-09-2023
    • 07-08-2023
    • 08-11-2022
    • 17-10-2022
    • 15-09-2022
    • 27-06-2022
    • 18-05-2022
    • 19-4-2022
    • 14-12-2020
    • 02-12-2020
    • 13-11-2020
    • 27-10-2020
    • 07-09-2020
    • 19-06-2020
  • From Jira to TOPdesk
    • Post functions
    • Configure the post function
      • Create/update Change
      • Create/update Incident
      • Transition Change/Incident
  • From TOPdesk to Jira
    • Action sequences
    • Create/update Jira issue
      • From linked event
      • From context menu
    • Configure action sequences
      • Updating a field
      • Transition an issue
      • Set a priority
  • Communication
    • Comments, actions, attachments
  • Advanced
    • Additional configuration
    • Troubleshooting
  • Links
    • Atlassian Marketplace
    • Support
    • Roadmap
    • Product demo
  • Security / Privacy
    • Privacy Policy
    • Security Policy
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  1. Release notes

18-05-2022

Actions and attachments from TOPdesk to Jira

Previous27-06-2022Next19-4-2022

Last updated 3 years ago

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Watch actions and attachments

With this release, it's possible to watch actions that are placed (as comments) or images that are uploaded on a TOPdesk incident and/or change. With this functionality, it's possible for you to get insight in the latest updates made in TOPdesk, without logging out of your Jira environment.

Read more on this first release regarding communication here:

🔝
Comments, actions, attachments