TOPdesk Jira Integration
  • TOPdesk Jira Integration
  • Before you start
  • Installation
  • Release notes
    • 18-12-2024
    • 28-09-2023
    • 07-08-2023
    • 08-11-2022
    • 17-10-2022
    • 15-09-2022
    • 27-06-2022
    • 18-05-2022
    • 19-4-2022
    • 14-12-2020
    • 02-12-2020
    • 13-11-2020
    • 27-10-2020
    • 07-09-2020
    • 19-06-2020
  • From Jira to TOPdesk
    • Post functions
    • Configure the post function
      • Create/update Change
      • Create/update Incident
      • Transition Change/Incident
  • From TOPdesk to Jira
    • Action sequences
    • Create/update Jira issue
      • From linked event
      • From context menu
    • Configure action sequences
      • Updating a field
      • Transition an issue
      • Set a priority
  • Communication
    • Comments, actions, attachments
  • Advanced
    • Additional configuration
    • Troubleshooting
  • Links
    • Atlassian Marketplace
    • Support
    • Roadmap
    • Product demo
  • Security / Privacy
    • Privacy Policy
    • Security Policy
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On this page
  • Getting field id's
  • HTTP Body

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  1. From TOPdesk to Jira
  2. Configure action sequences

Updating a field

PreviousConfigure action sequencesNextTransition an issue

Last updated 2 years ago

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Updating another field is as simple as adding another property to the fields object.

Getting field id's

To get the ID's for the Jira fields you can use their . Make sure the field is added to the correct issue screen for a Jira project and issue type.

HTTP Body

In this case, the default update issue action sequences has been used that is generated for changes. In this case the duedate field is added.

{
  "issue": {
    "fields": {
      "duedate": "2022-10-18",
      "summary": "${briefdescription}",
      "description": "<#list _progresstrail.requests as request>${request.richtext!}</#list>"
    }
  },
  "change": {
    "id": "${unid}",
    "number": "${number}"
  }
}
API documentation