Atlas CRM Cloud
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  • Getting started
    • Checklist
    • Core concepts
    • Installation
    • Language settings
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  • User functionalities
    • Companies
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    • Jira issues
    • Interactions
      • Manual Interactions
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        • Installation
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        • Admin settings
      • Outlook Integration
        • Installation
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    • Custom JQL
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    • Confluence pages
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  • Admin configuration
    • Templates
    • Import
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    • Atlas CRM data on Jira issues
    • Access and User roles
      • Granting access to Atlas CRM
      • Customising User roles
    • Automations
      • Triggers
        • Issue created
        • Issue comment added
        • Issue updated
        • Contact linked to issue
        • Company linked to issue
        • Sale linked to issue
      • Actions
        • Link company based on custom field
        • Link contact based on custom field
        • Link contact based on reporter's email
        • Link company based on reporter's email
        • Copy template fields to custom fields
        • Link a linked company
        • Link a linked contact
        • Log issue as interaction
      • Configure an automation
        • Select trigger and actions
        • Publishing your automation
        • Disabling an automation
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  • Server / Data Center documentation
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  1. Admin configuration
  2. Automations
  3. Triggers

Issue updated

Last updated 2 years ago

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Actions will be executed when an issue has been updated in Jira. Not every issue update will trigger this automation. Only the updates to the configured Jira issue field will cause the actions to run. You can create separate automations if you want to trigger actions based on multiple fields.

The following actions can be configured when selecting this trigger.

Link contact based on custom field
Link contact based on reporter's email
Link company based on reporter's email
Link company based on custom field
Configuration