Atlas CRM Cloud
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  • Getting started
    • Checklist
    • Core concepts
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    • Confluence pages
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  • Admin configuration
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    • Atlas CRM data on Jira issues
    • Access and User roles
      • Granting access to Atlas CRM
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    • Automations
      • Triggers
        • Issue created
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      • Actions
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        • Link contact based on reporter's email
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        • Copy template fields to custom fields
        • Link a linked company
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        • Log issue as interaction
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  1. Admin configuration
  2. Automations
  3. Actions

Log issue as interaction

Only available for Jira Service Management projects

You can use this action in combination with the Issue created and the Issue comment added trigger to automatically store JSM requests as interactions in Atlas CRM.

The reporter of the issue will be created in Atlas CRM as a contact if it doesn't already exist.

Last updated 6 months ago

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